Your Account

HalveonCloud accounts are created by Halveon. There is no self-registration: old registration links open the Sign in page.

The welcome e-mail

When your account is created, every e-mail address of your account receives the e-mail Customer Registration Success - Halveon with:

• your Customer ID, customer name, address and date of registration,
• the devices allocated to your account and their number,
• your login e-mail and an initial password,
• the link to the login page.

E-mails about changes to your account

When Halveon changes your account, you receive an e-mail:

Change	Who receives it	Subject
Devices or secondary users added or removed	The primary user and the secondary users	customer name - what changed (for example "1 new device added") - Halveon
You were added as a secondary user	The new secondary user	User Added SuccessFully - Halveon, with the login e-mail and an initial password
You were removed as a secondary user	The removed secondary user	De-registration of your access to customer name on Halveon Realtime loggers
The account was deleted	Every address of the account	De-registration of your account with Halveon Realtime loggers

First login

1. Open halveoncloud.com/signin (the link in the e-mail).
2. Enter your e-mail address and the initial password, then click Login.
3. Change the password: Account Management → Change Password.

Forgot your password? Use Forgot password? on the Sign in page: you receive the e-mail Login Credentials Reset - Halveon with a new password. Log in with it and change it again under Account Management → Change Password.

Primary and secondary users

The first address of an account is its primary user; further addresses are secondary users. See Customer User Access for what each can do.