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Notification Settings

Choose which e-mail addresses of your account receive each kind of e-mail. This page is available to the primary user: Account Management → Notification Settings.

Notification Settings

How to use it​

The table lists every e-mail address of your account. For each address, tick the e-mails it should receive:

ColumnE-mails
AlarmAn alarm started (see Alarms)
Alarm clearedThe alarm ended
BatteryA device's battery state changed

Click Save. Every column needs at least one ticked address.

Until you save for the first time, alarm and alarm-cleared e-mails go to every address of the account and battery e-mails go to the primary address.

Battery e-mails​

A battery e-mail is sent when a device's battery state changes:

DeviceState
Not chargingWarning below 20 %, Critical below 5 %
On the chargerAbout to full charge from 80 %, Fully charged from 95 %

When the battery is back in the normal range, a Battery Status Update e-mail is sent. No e-mail is sent as long as the state stays the same.

For administrators​

Administrators set the same choices for any customer: Notification Settings in the admin menu, then choose the customer.

Notification Settings for administrators